Shop Terms & Conditions
Terms & Conditions
Little Tigers Football Academy is a web-based trading site owned by Little Tigers Football Academy.
Email: [email protected]
WHEN PLACING AN ORDER WITH LTFA, AS AN INDIVIDUAL OR ON BEHALF OF A CLUB/ORGANISATION YOU ARE AGREEING TO ACCEPT THE TERMS AND CONDITIONS AS DETAILED BELOW.
All prices on our site INCLUDE V.A.T. where applicable.
For LTFA Members Only – You can Collect it in Person at our training ground, just email us your details, and will bring the item for collection. (receipt must be shown)
All dispatches are by national courier and are subject to a signature only service. Any request by a customer to do a ‘safe drop’ at their premises/address is entirely at their own risk, and invalidates any future claim. (A ‘safe drop’ is when the parcel is left in a designated safe place).
Stock items are usually despatched within 2-3 days. Most branded kits & equipment are ordered direct from the manufacturer and usually despatched in approximately 7-10 working days (not including weekends). Delays may be unavoidable at times due to suppliers’ stocks. You would be informed of any unusual delays within 48 hours of ordering.
All orders must be paid for in full on placing of order. Payments must be authorised before despatch.
All returns and cancellations are at the discretion of LTFA. You must inform us within 7 days and return number will be issued. Once accepted for return, customers must ensure goods are back with us within 6 working days of the customer receiving the authorisation number. Any items that are
received after this time period will be refused and customers shall be subject to the delivery charge to have the items sent back out to them. All goods that are accepted for return must be complete and in an unused condition. The product must be undamaged and in the original packaging within 7 working days of receiving our return authorisation number.
Please note that any goods supplied correctly but with personalisation cannot be exchanged under any circumstances.
Your statutory rights regarding damaged or incorrectly supplied items are not affected by the above.
Once you have informed us of the return item and we have agreed to accept a return, you the customer will be liable for any costs incurred in returning the items to us and accept that you are liable for any possible administration and restocking costs involved. The costs will vary based on quantity, weight and brand of items agreed for return. This cost will be confirmed to you when we confirm your returns authorisation number. LTFA – encourages all customers to use a secure and tracked service.
If you receive an order and you believe there may be a shortage please ensure you take all of the items out of the box, and go through each item separately to ensure that items haven’t stuck together or items haven’t slipped inside another item of your order. You should advise us in writing
of all shortages within 24 hours of receipt, failure to do so means we may be unable to accept your claim.
Always wash printed garments inside out. Always follow detergent manufacturer’s instructions for removing heavy stains. LTFA, cannot be held responsible for discolouration or damage attributable to grass, mud stains etc. Never iron, never tumble dry, never dry clean.
All goods supplied on credit will remain the property of LTFA, until all outstanding amounts have been paid in full.
All photos are for illustration purposes only and actual colours may vary from website images.
Little Tigers Football Academy – reserve the right to cancel or refuse any paid for orders, at our discretion. All funds will be refunded.